BDWL24 Conference Programme
The Role of AI in Creating a Personalised User Experience in Retail Banking, with Nationwide and IBM
06 Mar 2024
Customer Experience & Customer Data
This fireside chat will cover a number of different challenges that banks and financial institutions have to overcome when using AI for personalisation.
During this session Nationwide’s guest speaker, Bala will cover a number of use cases around personalisation and the building blocks required to deliver them.
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