If you thought we'd moved beyond Digital Transformation into a new age, well, you'd be right. We have entered an era where businesses need to respond to a new generation of consumers expecting a Digital First approach, with seamlessly interconnected journeys across the ecosystem. At the same time, individuals have awakened to their data self-sovereignty and organisations need to establish their position in the emerging data economy.

 

This session will look at:

Why the acceleration of digitisation is driving the need for a Digital First approach

- Shifting consumer expectations, data self-sovereignty and digital identity

- Why trust is a critical success factor

- The new digital ecosystem and emerging data economy