Realising the full value of our data is of vital importance to Mettle. Handled well, data can drive better decision making, and data science can transform the financial services and products we provide. But becoming ‘data-driven’ is not easy – it requires people working across Mettle to learn new skills and work in new ways, as well as the right enabling technology. In this talk, we will dive deep into what we did, how we did it, and the ways we tracked our shift to becoming more data driven:
• Focus on the right behaviours, not just the right technology
• Create a ritual of measuring performance and asking good questions
• Build just enough to get feedback, then use it to prioritise further work

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